
Healthcare Management
Solutions, Inc.
Healthcare Management Solutions is a real-world, results-oriented, managed care consulting firm that brings providers and payers together to build something better. Payers and providers are not natural allies, but are interdependent in most markets. We build solutions that avoid the screaming matches, blistering advertisements, and patient disruption that come with managed care combat. We can play that way too, if necessary. But a more lasting and stable solution is to find ways for payers and providers to collaborate without either party taking a beating.
Here on our website, you'll find information about the many ways in which we can help you via the extensive range of services that we offer. Included is information about some of our more recent projects and clients, as well as info on some of our more recent speaking engagements, and various healthcare related publications. There is a Media page, where you'll find excerpted and full videos and other media formats from some of our more recent media, webinar, and conference interactions. And finally, we're excited to share with you information on our own "think tank" inspired events: CLIFF'S CONFAB - a Raucous Caucus ™. Our hope is that all of this info will help to inform you about our approach to dealing with various industry issues.
As you tour our website, take note of our experience, and the solutions that we have built addressing problems in various markets around the country. Know that we are focused on delivering solutions that lead to positive results, and that change the dialog between providers and payers. As an example, we ask payers "what clinical areas are problematic and how can we providers address those needs?" And we ask providers "what hassles can we eliminate in the administrative process to keep physicians and hospitals focused on patient care and outstanding outcomes?"
We can help you to help your providers manage managed care. Feel free to get in touch via the "Contact Us" link found at the bottom of each of our site's pages, with any questions you may have about any aspect of our services, and to find out specifically how we can help you. Let’s go build something great together!
Services:
Healthcare Management Solutions, Inc. offers a wide range of services including but not limited to:
--Provider network development and management:
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build and/or manage ACO networks among providers around hospital, or among themselves.
- governance, ACO participation agreements, bonus distribution formulas, physician
recruiting to join the ACO
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Payer contract negotiation for shared savings or provider risk transfer including:
-Attribution method, quality metrics definition and measurement, spending targets,
risk adjustment, performance measurement, shared savings percentage, high cost outlier
carve-outs, division of financial responsibility (DOFR) inside provider risk transfer agreements.
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build or manage administrative infrastructure to support shared savings or risk contracts including:
-data systems for enrollment or attribution reporting, claims reporting, utilization analysis,
referral reporting and monitoring, clinical variation analysis, budget to actual reporting, and
bonus distribution methodology
--Turnaround troubled provider networks, provider-owned health plans, and managed care departments
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Assess, Lead, Act, Report, Manage provider networks that are in trouble - financially, organizationally, functionally, or poorly positioned in the market.
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Redesign contractual arrangements with payers, restructure provider participation, and redirect care management processes toward higher-value activities.
--Managed care assessment and payer contracting support:
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Contract rates compared to market, contract language, contract administration, denial management, revenue realization, managed care committee, utilization review friction, plan steerage toward or away from provider, benefit designs, narrow networks, managed care strategy to increase economic value of payer relationships
--Direct Contracting with employers
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professional and/or facility arrangements with employers to enhance or replace existing payer networks.
--Direct Primary Care arrangements with employers
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high performance PCPs plus care support to drive high performance clinical and financial results.
--New product, service, device advocacy to payers
--Recruitment of managed care payers to providers for special partnerships to manage target populations, products, or relationships such as private label Medicare Advantage plans, narrow networks, MEWAs, Association Health Plans, and other niche products.
--Strategic Growth Consulting
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Business model innovation for healthcare growth and payer alignment
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Multi-site expansion strategies across urgent care, virtual care, and freestanding ER models
--Payer Strategy and Value-Based Care Transformation
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Design and negotiation of commercial and Medicare Advantage contracts
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ER diversion models, risk-sharing agreements, and payer-provider integration
--Operational Optimization and Enterprise Scaling
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End-to-end operational consulting for multi-location healthcare platforms
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Post-acquisition integration, clinical alignment, and culture retention strategies
--Virtual Care Platform Development
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Strategy, buildout, and deployment of telehealth-enabled emergency medicine services
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Virtual care integration for ACOs, high-risk MA populations, and commercial payers
--Board and Advisory Services
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Strategic advisory for startups, platform companies, and digital health ventures
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Governance leadership during growth, acquisition, or transition phases
--Physician Engagement and Workforce Optimization
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Design of innovative staffing, recruitment, and incentive models
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Alignment of clinical leadership and operational performance to business goals
Sampling of Recent Projects
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Turnaround of managed care department for Major Mid-Atlantic area Health system
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Assess acquisition targets for suitability and fit with potential parent organization including current operations, potential areas for growth, and consolidation opportunities.
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Build and operate successful ACO (Medicare, commercial and Medicaid) for NE area health system.
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Evaluate feasibility of expanded capability urgent care clinic
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Re-negotiate major contracts for three Midwest region health systems with a notoriously difficult payer.
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Renegotiate contracts for single specialty physician practices across multiple geographic markets.
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Renegotiate contracts for advance urgent care provider to include shared savings bonuses for downstream avoided hospital costs
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Develop comprehensive managed care strategy for sole community provider health system.
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Develop reference-based pricing countermeasures for health system facing such plans.
Sampling of Recent Clients
Shore Medical Center, Somers Point NJ
Tower Health, Reading Pa
Emergency Resources Group, Jacksonville, Fl
Guidewell Emergency Physicians, Jacksonville, Fl
Advanced Urgent Care of the Keys, Key West, Fl
University of Oklahoma Health System, Oklahoma City, OK
Bellin Health, Green Bay, WI
Max Health, Tampa, Fl
South Shore Health System, Boston, MA
Curamatic, New York, NY
Sampling of Speaking Engagements
During his 30+ year career in healthcare consulting, Cliff is often invited to present, participate in, and speak to, many healthcare summits and conferences on various aspects of healthcare management. A few of his more recent conference speaking engagements include:
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2023 and 2024 – Health Care Gator (shark) at Annual meeting of Florida Association of ACOs
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NAACOS annual conference (Washington, D.C. Oct 2017): "Addressing Social Determinants of Health in ACO Operations"
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Rose Conference (Minneapolis, Sept 2018): "Value-Based Emergent Care"
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HIMSS (Mobile, Nov 2018): "Building a Population Health Strategy that Physicians Love"
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Managed Care Forum (Las Vegas, Nov 2018): "Clinical Proclivity: finding the balance between data and professional judgement"